Terms of Service

These terms and conditions apply to the LusLumin® website located at luslumin.com and all associated websites linked to luslumin.com by LusLumin®, its subsidiaries and affiliates, including LusLumin® sites around the world (collectively referred to as 'the Site'). Please read these terms and conditions (the 'Terms and Conditions') carefully. BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

These Terms and Conditions govern your use of, and any purchase from, the LusLumin® Site, and constitute an agreement between you and LusLumin®. LusLumin® reserves the right to change or modify any of these Terms and Conditions, or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site. 

OUR CONTRACT WITH YOU

1.1 Our acceptance of your order will occur when we email you to confirm acceptance, at which point a contract will be formed between you and us.
1.2 We reserve the right to accept or reject orders at our discretion, impose quantity limits on orders, and discontinue offering certain products or services without prior notice. If we are unable to accept your order, we will notify you by email and will not charge you for the product(s) or service(s) ordered. Reasons for not accepting an order may include:
The product or service you requested is out of stock or no longer available.
Your credit reference or fraud screening check does not meet our minimum requirements.
We cannot verify your delivery or payment information.
We have identified an error in the price or description of the product or service.
We are unable to meet a delivery deadline specified by you.
1.3 We will assign an order number to your order and notify you by email upon acceptance. Please reference your order number whenever you contact us about your order.
 

Sale Items

2.1 All items including, but not limited to rings, necklaces, earrings, bracelets, and bracelets are ready-to-ship in new, unworn condition.
2.2 We offer a 30-day return and exchange policy. Each customer is entitled to two return or exchange privileges per year. The following items are not eligible for return or exchange:
  • Customized, engraved, altered, or damaged items.
  • All sale items.
  • Loose stones with inlay or damage marks, or jewelry showing obvious signs of wear.
  • Special orders or items customized to specific requirements.
2.3 Within the first 90 days of receiving your order, we provide one free resizing with complimentary two-way shipping. This service covers resizing up or down by up to a quarter size. Resizing beyond this range requires crafting a new ring to maintain the integrity of the jewelry. Please contact customer service for a quote.
Please note that rings made of special materials like Cobalt, Titanium, Zirconium, and those fully encrusted with diamonds cannot be resized due to design and material constraints.
 

Information on our Site

At Luslumin®, we strive to ensure that our online catalog is as accurate and comprehensive as possible. To offer you a detailed view of our products, some items may appear larger or smaller than their actual size in our photographs. Additionally, due to variations in computer monitor settings, colors and sizes may vary slightly.

Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. In compliance with industry standards and FTC regulations, Luslumin® states that carat total weight in all purchases may vary 0.05 carats from stated weight or total carat weight may vary based on individual ring size on rings with accenting multiple diamonds.

On our website, we provide the measurement of our products based on our manufacturing specifications. Slight tolerances may be accounted for based on finishing during the manufacturing.

For diamond jewelry featuring multiple diamonds, we disclose the minimum total carat weight for the piece. Color and clarity grades are presented as either a minimum or an average, depending on the number of diamonds. If stated as a minimum, all diamonds within the piece meet or exceed the stated quality. If expressed as an average, collectively, the quality meets or exceeds the stated grade. 

Product Availability and Pricing

The stock availability on our website is listed "as is" and is subject to change. Sometimes with the volume of orders we receive, an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options.

From time to time some of our products are discontinued or not available. We reserve the right to discontinue any product(s) at such time as considered necessary. In the event Luslumin products are discontinued or obsolete, the customer shall be entitled to a replacement of the discontinued product with one of equal value at no additional cost.
If you're interested in a piece of jewelry that is currently on back order, call us and we can tell you when the item will be back in stock. Jewelry that has previously been available on Luslumin.com is subject to removal at any time by Luslumin & Co.'s sole discretion.

Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Diamond and Jewelry Consultants at service@luslumin.com . We do not negotiate prices on our products and all our prices are final.

PRICE AND PAYMENT

5.1 The purchase price of products or services will be the price indicated on the order page as part of the checkout process. All prices are shown in U.S. dollars and taxes, shipping and handling charges are additional and will be shown in U.S dollars. Prices displayed on the website may vary from those in our stores or from store-advertised prices. It is always possible that, despite our best efforts, some of the products or services we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product or service's correct price is less than our stated price, we will charge you the lower amount. If the product or service's correct price is higher than the price stated to you at the time you place your order, we will contact you for your instructions before we accept your order. All prices are subject to change without prior notice.

5.2 You are responsible for any sales, use, duty and other governmental taxes or fees due with respect to your purchase of products or services. We will collect applicable taxes if we determine we have a duty to collect such taxes. We will present an estimate of taxes to be collected at checkout. The actual taxes charged may be adjusted from the amount shown at checkout. Several factors may cause this adjustment, such as variances between processor programs and changes in tax rates. We may not be required to collect taxes in your state. Your purchases are not tax-exempt merely because we fail to collect tax. If we have not collected applicable taxes, you may have an obligation to file a use tax return and pay any tax due.

5.3 By providing a credit card or other payment method accepted by us, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our payment processor) to charge your payment method for the total amount of your order, including any applicable taxes, fees and charges. If the payment method cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled. You must resolve any problem we encounter to proceed with your order.

YOUR RIGHTS TO MAKE CHANGES

If you wish to make a change to your order, please contact us. It may not be possible to change an order, but we will let you know if the change is possible. If it is possible, we will let you know about any changes to the price of the product or service, the timing of delivery or anything else which would be a necessary alteration to your order as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If so, we will need to issue a cancellation and refund of your original order and will then place a new order for you. If we cannot make the change or the consequences of making the change are unacceptable to you, you have the right to return the product and seek a refund as described in Section 8 below.
 

DELIVERY

7.1 The cost of delivery will be as displayed to you on our website prior to completing your purchase. Once you have provided delivery details and your order has been confirmed, the delivery address cannot be changed. If you need to change the delivery address, please contact us using the details below, and we will work with you to cancel the order and place a new order.

7.2 Most of our items are handmade and tailored to your specifications, typically requiring 15 to 30 working days for production and dispatch. Expected shipping dates can be found on product pages, in the shopping cart, during checkout, and in your order confirmation email. While most orders ship on or before the expected date, some may experience slight delays depending on production progress and quality inspection results.

7.3 All Luslumin orders are dispatched via FedEx, DHL, or UPS. International orders are sent through FedEx International Priority, generally reaching the destination country within 5 days; however, please allow up to 10 additional days for customs clearance procedures.

7.4 We will not be liable for delays in delivery caused by events outside our control, but if there is a substantial delay in delivery, you may contact us to cancel your order and request a refund for any products you have paid for but not received.

7.5 We use a third-party courier company to deliver our products. If no one is available at your address to accept the delivery, the courier company will leave you a note informing you of how to rearrange delivery. If, despite our reasonable efforts, we are unable to contact you or rearrange delivery, we may cancel your order.

7.6 Unless we state otherwise, risk of loss or damage to a product passes to you once we deliver the product to the address you gave us. You own the product once we receive your payment in full.

Advertisements and Promotions

8.1 Luslumin® may run advertisements and promotions from third parties on our Site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than Luslumin®, and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third party. Luslumin® is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non- Luslumin® advertisers on our Site.

8.2 From time to time we will offer various promotions that can be applied to your order using a promotional code, which we will provide to you. You should enter the applicable promotional code in the space provided in our check out, before you submit your order. The value of the promotion will be applied to your order (but may not be displayed as a separate line item).

While the terms and conditions for each promotion will vary, most of our offers last for a limited time, and have associated promotional codes that can only be used once per customer, and cannot be combined with other offers.

Codes cannot be retroactively applied after an order has been placed, nor can we offer a refunds for any amounts of a code that was not entered during the checkout stage.

Promotional delivery offers will apply to orders that meet the terms and conditions for that particular promotional guidelines.

Some offers will not have an associated promotional code – they can simply be added to your shopping basket, and the promotion will be applied, as long as you have met the other offer requirements.

Products that state "this product is not eligible for use with discount or promotional codes" are excluded from discounts, other exclusions may also apply depending on the offer.

If you have any questions about a promotion, or whether your order qualifies, feel free to contact our customer services.

All current promotions can be found on our promotions and offers.

REFUNDS AND RETURNS

9.1 Our hope is that you are satisfied with your LusLumin purchase. However, you may return a product and receive a full refund, provided that the product is returned unworn, in its original condition, and with the product tag attached within 30 days of the date that the product was delivered to you. All jewelry sets must be returned together, unworn and in their original packaging. We are unable to accept returns of individual items within the set.

9.2 Non-Returnable and Non-Exchangeable Items:

  • Customized, engraved, altered, or damaged items cannot be returned or exchanged.

  • All sale items are non-returnable.

  • Loose stones with inlay or damage marks, or jewelry with obvious signs of wear, cannot be returned or exchanged.

  • Special orders or items customized to specific requirements cannot be returned or exchanged.

9.3 Each customer is entitled to two return/exchange privileges per year. Requests exceeding this limit will not be accepted.

To be eligible for a refund:

  1. All returned items must retain their original, undamaged product tags, remain in the same condition as when purchased, and be returned in their original packaging.

  2. Prior authorization from LusLumin is required for all return requests. 

  3. Jewelry sets must be returned in their entirety and not separated. Ensure that all pieces within the set are unworn and still in their initial packaging. Individual components of a set will not be accepted for return.

  4. All complimentary accessories included with the item, such as gift bags, display boxes, protective films, jewelry cleaning solutions, polishing cloths, GGL authentication cards, etc., must be returned along with the product and remain intact. Missing or damaged accessories may result in additional charges.

  5. The original invoice or proof of purchase must be included with the returned merchandise.

  6. Kindly ship the items back to LusLumin directly from the country where you received them originally.

We reserve the right to reject any returns that do not meet these conditions; in the case that such items are returned, we will return these items to you. Please contact us with any questions about returning defective or faulty products. In the event we will accept the return, the defective or faulty products should be returned inside their original packaging where possible.

All items returned will be refunded to your original payment method. If you wish to exchange your item you can purchase another replacement item, directly on our website.

Once we receive your return, please allow 8 - 15 business days for our to process your return and then 5 - 10 business days for your bank to post the refund to your account. We’ll send you a confirmation email once our team has processed your return, so you know your refund is on the way.

9.4 Your original shipping costs are non-refundable. Return shipping is 35 USD ($) charged in the currency the order was purchased in and will be deducted from your refund amount. Duties and taxes paid separately at checkout are non-refundable.

Currency Converter

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."

Site Content

The Site and all content and other materials, including, without limitation, the Luslumin® logo, and all designs, text, graphics, pictures, selection, coordination, 'look and feel', information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the "Site Materials") are the proprietary property of Luslumin® or its licensors or users and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Trademarks

Luslumin, the Luslumin® logos, and any other product or service name or slogan contained in our Site are trademarks of Luslumin® and its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Luslumin® or the applicable trademark holder. You may not use any metatags or any other "hidden text" utilizing "Luslumin®" or any other name, trademark or product or service name of Luslumin® without our prior written permission. All other trademarks, registered trademarks, product names and Luslumin® names or logos mentioned in our Site are the property of their respective owners.

Submissions

You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, designs, original or creative materials or other information, regarding this site, Luslumin®, or our products or services that are provided by you to Luslumin® are non-confidential and shall become the sole property of Luslumin®. Luslumin® will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant Luslumin® and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply will not violate any rights of or cause injury to any person or entity. Luslumin owns exclusive rights to all custom jewelry designs, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

Product Reviews and User-Generated Content

Our Site includes a product review feature, and includes or may include in the future discussion forums, user generated content, or other areas or services in which you or third parties create, post, or store any content, messages, materials or other items on our Site ('Interactive Areas'). You are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish through our Site any of the following:
  1. Any message, data, information, text, music, sound, photos, video, graphics, code or other material ('User Content') that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
  2. User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law, including, without limitation, the regulations of the U.S. Securities and Exchange Commission or any rules of a securities exchange such as the New York Stock Exchange, the American Stock Exchange or the NASDAQ;
  3. User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and reproduce such User Content;
  4. User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
  5. Unsolicited promotions, political campaigning, advertising or solicitations;
  6. Private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;
  7. Viruses, corrupted data or other harmful, disruptive or destructive files;
  8. User Content that, in the sole judgment of Luslumin®, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or our Site, or which may expose Luslumin® or its users to any harm or liability of any type.
  9. Luslumin® takes no responsibility and assumes no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Luslumin® liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Your use of Interactive Areas is at your own risk. As a provider of interactive services, Luslumin® is not liable for any statements, representations or User Content provided by its users in any public forum, personal home page or other Interactive Area. Although Luslumin® has no obligation to screen, edit or monitor any of the Content posted in any Interactive Area, Luslumin® reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted or stored on our Site at any time and for any reason without notice, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on our Site at your sole cost and expense. Any use of the Interactive Areas or other portions of our Site in violation of the foregoing violates these Terms and Conditions and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or our Site. In order to cooperate with legitimate governmental requests, subpoenas or court orders, to protect Luslumin®'s systems and customers, or to ensure the integrity and operation of Luslumin®'s business and systems, Luslumin® may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e. name, e-mail address, etc.), IP addressing and traffic information, usage history, and posted User Content. Luslumin®'s right to disclose any such information shall govern over any terms of Luslumin®'s Privacy Policy. If you post User Content to our Site, unless we indicate otherwise, you grant Luslumin® and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media. You grant Luslumin® and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the User Content that you post or you otherwise have the right to post such User Content to our Site; (b) the User Content is accurate and not misleading; and (c) use and posting of the User Content you supply does not violate these Terms and Conditions and will not violate any rights of or cause injury to any person or entity.

Approval Considerations for Website Reviews

Whatever you write, please be polite! Any reviews that contain inappropriate material will not be approved. This may consist of, but is not limited to:• URLs or links of any kind,• Derogatory or discriminatory language, profanity, sexually explicit or offensive material,• Talk or information on pricing,• Infringement upon copyrights or trademarks,• Spam, images, logos, or links from competitors' sites,• Negative or disparaging comments about other users or Luslumin® in general,• In addition, if you have feedback about a problem with a product or any customer service issues, it's always best to contact us directly.

Mobile Terms of Service

Last updated: May. 20, 2024

The Luslumin mobile message service (the "Service") is operated by Luslumin (“Luslumin”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Luslumin’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Luslumin through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Luslumin. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Luslumin mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, Email service@Luslumin.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.

Indemnification

You agree to defend, indemnify and hold harmless Luslumin®, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to any Content you post, store or otherwise transmit on or through our Site or your use of or inability to use our Site, including without limitation any actual or threatened suit, demand or claim made against Luslumin® and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.

DISCLAIMER AND LIMITATION OF LIABILITY

18.1 To the maximum extent permitted by law and subject to the sections below, we and our affiliates, subsidiaries, parent entities, and each of our directors, officers, agents, contractors, partners and employees (individually and collectively, the “Luslumin Jewelry LLC Parties”) will not be liable to you under any theory of liability—whether such losses arise in contract, tort (including negligence), warranty or otherwise—for any indirect, consequential, incidental, or special damages or lost profits, even if the Luslumin Jewelry LLC Parties have been advised of the possibility of such damages. The total liability of the Luslumin Jewelry LLC Parties for any claim arising out of or relating to these Terms of Sale or products or services made available for sale through our website, regardless of the form of the action, shall not exceed $1,000.

18.2 Nothing in these Terms of Sale will limit or exclude our liability for: (a) death or personal injury resulting from our negligence; (b) fraud or intentional misconduct of the Luslumin Jewelry LLC Parties; or (c) any other liability that cannot be excluded or limited by applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

18.3 Your use of the products or services sold through our website is at your sole risk. Except as otherwise provided in a writing by us, the products are provided on an “as is” and “as available” basis. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms, which may apply to the products or services, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Except as expressly provided to the contrary in a writing by Luslumin®, this site, the content contained therein, and the products and services provided on or in connection therewith (the "Products and Services") are provided on an "as is" basis without warranties of any kind, either express or implied. Luslumin® disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information, content, and materials in our site. Luslumin® does not represent or warrant that materials in our site or the services are accurate, complete, reliable, current, or error-free. Luslumin® does not represent or warrant that our site or its servers are free of viruses or other harmful components.

In no event shall Luslumin®, its directors, members, employees, or agents be liable for any direct, special, indirect, or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of our site, the products and services, or the content contained in or accessed through our site, including without limitation any damages caused by or resulting from reliance by user on any information obtained from Luslumin®, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or unauthorized access to Luslumin®'s records, programs, or services.

Use of the Site

You are granted a personal, limited, non-sublicensable license to access and use our Site and electronically copy, (except where prohibited without a license) and print to hard copy portions of our Site Materials for your informational, non-commercial and personal use only. Such license is subject to these Terms and Conditions and does not include: (a) any resale or commercial use of our Site or the Site Materials therein; (b) the collection and use of any product listings, pictures or descriptions for commercial purposes; (c) the distribution, public performance or public display of any Site Materials, (d) modifying or otherwise making any derivative uses of our Site and the Site Materials, or any portion thereof; (e) use of any automated means to access, monitor or interact with any portion of our Site, including through data mining, robots, spiders, scraping, or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of our Site, the Site Materials or any information contained therein, except as expressly permitted on our Site; (g) cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or frames or inhibits the full display of our Site; (h) use our web sites in any way which interferes with the normal operation of our sites; or (i) any use of our Site or the Site Materials other than for its intended purpose. Any use of our Site or the Site Materials other than as specifically authorized herein, without the prior written permission of Luslumin®, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.

Infringer Policy

In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, Luslumin® has adopted a policy of terminating and barring, in appropriate circumstances and at Luslumin®'s sole discretion, site users or account holders who are deemed to be repeat infringers. Luslumin® may also at its sole discretion limit access to this site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

For details regarding how we collect, use, share and otherwise process personal information, see our Privacy Policy.

Third Party Content

Luslumin® may provide links to Web pages and content of third parties ('Third Party Content') as a service to those interested in this information. Luslumin® does not monitor or have any control over any Third Party Content or third party Sites. Luslumin® does not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. Luslumin® does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.

DISPUTE RESOLUTION ; BINDING ARBITRATION

22.1 Disputes arising from these Terms of Sale and the purchase and sale of products or services through our website are subject to the dispute resolution provisions contained in our Terms of Service, including the mandatory arbitration provision and class action waiver for certain types of disputes.

22.2 Any dispute arising from these Terms of Sale and the purchase and sale of products or services will be governed by and construed and enforced in accordance with the laws of Colorado , except to the extent preempted by U.S. federal law, without regard to conflict of law rules or principles (whether of Colorado or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts of Colorado and the United States of America.

These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of the State of Colorado applicable to agreements made and to be entirely performed within the State of Colorado without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the state and federal courts located in Denver, Colorado and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this site, any purchase from this site, or these Terms and Conditions.

Modification and Notice

You agree that Luslumin® may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.

We encourage you to review these Terms of Sale prior to making any purchase through our website to ensure you understand the terms and conditions that apply to your purchase.

Termination

Notwithstanding any of these Terms and Conditions, Luslumin® reserves the right, without notice and in its sole discretion, to terminate your license to use this site, and to block or prevent your future access to and use of the Site.

Severability

If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

OTHER IMPORTANT TERMS

26.1 We may transfer our rights and obligations under these Terms of Sale to another organization, but this will not affect your rights or obligations under these Terms of Sale.

26.2 If we fail to insist that you perform any of your obligations under these Terms of Sale, or if we do not enforce any of our rights against you, or if we delay in doing so, that will not mean that we have waived any of our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

26.3 Each of the provisions of these Terms of Sale operate separately. If any arbitrator, court or other competent authority decides that any provision or part of a provision of these Terms of Sale is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms of Sale and does not affect the validity and enforceability of any the remaining provisions. Other than as expressly set out in these Terms of Sale, no third party is intended to have any right or ability to enforce any of the provisions of these Terms of Sale.

26.4 The section titles in these Terms of Sale are for convenience only and have no legal or contractual effect. These Terms of Sale constitute the entire agreement and understanding between you and us relating to the subject matter of these Terms of Sale and supersede any prior agreement or understanding between you and us relating to the subject matter of these Terms of Sale.

26.5 You acknowledge that you have not entered into these Terms of Sale in reliance on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in these Terms of Sale (other than in respect of any fraudulent misrepresentation).

CONTACT US

If you have any questions, please do not hesitate to contact one of our Diamond and Jewelry Consultants at service@Luslumin.com. These Terms and Conditions do not apply to content provided by the Jewelers Mutual Insurance Company. Terms and Conditions updated on May 20, 2024.